Terms of Service

These Terms of Service govern your use of deepstackes online retail services and establish the contractual relationship between you and deepstackes Ltd.

Last updated: 1st January 2026

Acceptance of Terms

By accessing and using the deepstackes website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and deepstackes Ltd, a company registered in Ireland with registration number 582739.

If you do not agree to these terms, you must not use our services. Your continued use of our services following any changes to these terms constitutes acceptance of those changes.

You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the involvement and consent of a parent or guardian.

Description of Services

deepstackes operates as a premium online retailer providing carefully curated products and exceptional customer service to customers across the European Union. Our services include:

  • Online product catalogue and e-commerce platform
  • Order processing and payment handling
  • Customer support and after-sales service
  • Delivery and logistics coordination
  • Account management and personalised services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice, though we will endeavour to provide reasonable notice for significant changes that affect your orders or account.

User Obligations

When using deepstackes services, you agree to comply with all applicable laws and regulations, and you undertake the following obligations:

  • Accurate Information: Provide accurate, current, and complete information when creating an account or placing orders.
  • Account Security: Maintain the confidentiality of your account credentials and notify us immediately of any unauthorised use.
  • Lawful Use: Use our services only for lawful purposes and in accordance with these terms and conditions.
  • Prohibited Activities: Not engage in any activity that could harm, disable, or impair our services or interfere with other users' enjoyment of our services.
  • Payment Obligations: Pay all charges associated with your orders in accordance with the payment terms presented at checkout.
  • Compliance: Comply with all applicable import/export laws and regulations in your jurisdiction.

You are responsible for all activity that occurs under your account, and you agree to monitor your account regularly for unauthorised use.

Orders and Payment

When you place an order through our website, you are making an offer to purchase products subject to these terms. All orders are subject to acceptance by deepstackes, and we reserve the right to refuse or cancel any order for any reason.

Prices displayed on our website are in Euros (EUR) and include applicable VAT where required. Prices may change without notice, but any changes will not affect orders that have already been accepted by us.

Payment must be made at the time of ordering using one of our accepted payment methods. We use secure payment processing systems and do not store your payment card details on our servers.

All sales are subject to our returns and refunds policy, which forms part of these terms and is available on our website.

Delivery and Risk

We will deliver products to the address you specify during the ordering process within the European Union. Delivery times are estimates and may vary due to factors beyond our control.

Risk of loss or damage to products passes to you upon delivery to the specified address. We recommend that you inspect all deliveries promptly and report any issues to us within a reasonable time.

If you are not available to receive a delivery, our courier partners will follow their standard procedures, which may include leaving the package in a safe location or returning it to a local depot for collection.

Intellectual Property

All content on the deepstackes website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of deepstackes Ltd or our licensors and is protected by Irish, EU, and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted by law or as expressly authorised by these terms.

The deepstackes name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of deepstackes Ltd. You may not use these marks without our prior written permission.

Any unauthorised use of our intellectual property may result in legal action and claims for damages.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy carefully to understand our practices regarding your personal data.

We implement appropriate technical and organisational measures to protect your personal data, but we cannot guarantee absolute security of information transmitted over the internet.

Limitation of Liability

To the fullest extent permitted by applicable law, deepstackes Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for any claims arising from or related to these terms or our services shall not exceed the amount you paid to us for the products or services that are the subject of the claim during the twelve months preceding the claim.

We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless deepstackes Ltd, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your use of our services or products
  • Your violation of these terms or any applicable law
  • Your violation of any rights of another party
  • Any content you submit or transmit through our services

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the Irish courts.

If you are a consumer resident in another EU member state, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these terms affects your rights as a consumer under applicable EU consumer protection laws.

For EU consumers, you may also be entitled to use the European Commission's Online Dispute Resolution platform for resolving disputes online.

Termination

We may terminate or suspend your account and access to our services at any time, with or without notice, for any reason, including if we believe you have violated these terms or engaged in conduct that is harmful to deepstackes or other users.

You may terminate your account at any time by contacting our customer service team. Upon termination, your right to use our services will cease immediately, but these terms will continue to apply to any outstanding orders or obligations.

Termination does not affect any rights or obligations that have accrued before the termination date, and provisions that by their nature should survive termination will continue to apply.

We will handle any personal data in accordance with our Privacy Policy and applicable data protection laws following termination of your account.

Force Majeure

deepstackes shall not be liable for any failure or delay in performing our obligations under these terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

In such cases, we will use reasonable efforts to notify affected customers and minimise any disruption to our services.

Severability

If any provision of these terms is found to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these terms.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will post the updated terms on our website and update the "Last updated" date at the top of this page.

For significant changes that materially affect your rights or obligations, we will provide additional notice through email or a prominent notice on our website at least 30 days before the changes take effect.

Your continued use of our services after any changes to these terms constitutes acceptance of the new terms. If you do not agree to the modified terms, you should discontinue your use of our services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

deepstackes Ltd

Legal Department

180 Patrick Street, Cork T16 9048, Ireland

Email: legal@deepstackes.pro

Phone: +353 21 276 2857

Registration Number: 582739

VAT Number: IE7K39542F